• You may request to cancel your detail for a full refund of your deposit up to 24 hours before the date and time of your appointment. • Cancellation requests made within 24 hours of the detail date/time may not receive a deposit refund, however you will be able to use your deposit to reschedule your appointment. • If no call no show your deposit is nonrefundable and will have to book another appointment with a new deposit towards your new appointment.